I am trying to update my e-mail address on your site. It won't allow me to do this.
Please help....
How To Update Email Address For Member Profile On Gardenality
Filed Under: Gardenality Gardener Profile · Keywords: Update, Email Address, Gardenality, Member, Profile · 1370 Views
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Gardenality.com · Gardenality Genius · Zone 8A · 10° to 15° F
Hi Deb - Did you try changing it through your profile page? If not, make sure you are logged in. Then click on the green 'My Garden' tab in the top right corner area of this page. Then click on the 'My Profile & Account' tab. Then click on the 'Manage My Account' link. Then click on the 'My Info' tab and you should see the link that allows you to change your email. If this isn't working let me know. Thanks! - Brent
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1 Answer
Answer #1 · Deb Bee's Answer · Hi Brent.
I am logged in.
When I get to the Change e-mail link, I click on it. I get a message that says something or other... that contains a button that says OK. If I click on the OK nothing happens. If I don't click on the OK, nothing happens.
I am unable to correct my e-mail .....
Any other suggestions?)
I am logged in.
When I get to the Change e-mail link, I click on it. I get a message that says something or other... that contains a button that says OK. If I click on the OK nothing happens. If I don't click on the OK, nothing happens.
I am unable to correct my e-mail .....
Any other suggestions?)
Additional comments about this answer:
Maple Tree · Gardenality Genius · Zone 10A · 30° to 35° F
Hi Deb Bee-I checked on your results and you are right. I get the same results when trying to change my e-mail address. I will send a bug report that Brent or Chason will see and correct this. Thanks for the heads up.
Gardenality.com · Gardenality Genius · Zone 8A · 10° to 15° F
I've also sent a report to Chason as well. He'll check it out and get it fixed. Either Chason or myself will post back here when the bug is fixed. Thanks for letting us know about this issue and for your patience! I know these bugs can be frustrating. - Brent
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